Chopard Craft Privacy Policy

Effective Date: January 15, 2025

At Chopard Craft, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the personal information you provide to us when using our website and services. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect both personal and non-personal information to provide you with a better shopping experience. The types of information we may collect include:

  • Personal Information: When you make a purchase or create an account, we collect personal details such as:

    • Name
    • Email address
    • Shipping and billing addresses
    • Phone number
    • Payment information (credit card details, PayPal account, etc.)

  • Non-Personal Information: We may also collect non-personal information automatically, including:

    • IP address
    • Browser type and version
    • Device information
    • Browsing activity on our website (e.g., pages viewed, time spent on the site)
    • Cookies and tracking technologies (see section on Cookies below)

2. How We Use Your Information

The information we collect is used to provide you with a smooth, personalized shopping experience. Specifically, we use your information for:

  • Order Processing: To process and fulfill your orders, including payment processing, shipment, and customer service.
  • Customer Support: To provide assistance and respond to any inquiries or issues you may have regarding your order or account.
  • Marketing Communications: To send promotional emails or notifications about our products, services, and special offers (only if you opt-in to receive marketing communications).
  • Website Improvement: To improve the functionality and user experience of our website based on your interactions with the site.
  • Legal Compliance: To comply with any legal obligations, such as tax and shipping regulations, and to protect against fraud.

3. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience. Cookies are small text files placed on your device to collect non-personal information about your usage of the website. These help us:

  • Remember your preferences and settings.
  • Track your browsing behavior to improve site functionality and user experience.
  • Personalize content and advertisements.

You can control cookie settings through your browser. However, please note that disabling cookies may affect the functionality of some features on our website.

4. Sharing Your Information

We value your privacy and will never sell or rent your personal information to third parties. However, we may share your information with trusted third-party service providers under the following circumstances:

  • Payment Processors: We share payment information with our trusted payment processors (e.g., credit card companies, PayPal) to process transactions securely.
  • Shipping and Logistics Partners: We may share your shipping information with third-party logistics providers (e.g., delivery carriers) to fulfill your order.
  • Legal Requirements: We may disclose your information if required by law or in response to a legal request from authorities.

We ensure that all third-party providers we work with maintain a high level of data protection and security.

5. Data Security

We take your privacy seriously and implement a variety of security measures to safeguard your personal information. Our website uses SSL encryption to protect sensitive data during transmission, such as credit card information and personal details.

While we use industry-standard security practices, please be aware that no method of internet transmission is 100% secure. Therefore, we cannot guarantee absolute security.

6. Your Data Protection Rights

You have the right to access, correct, or delete your personal information. If you would like to exercise any of these rights, please contact us at info@chopardcraft.com.

  • Access: You can request a copy of the personal data we hold about you.
  • Correction: You can request updates or corrections to your personal information.
  • Deletion: You can request the deletion of your personal information, subject to certain legal exceptions.

7. Marketing Communications

If you subscribe to our email newsletters or marketing materials, you may opt out at any time by following the “unsubscribe” link in the emails we send or by contacting us directly. If you opt out, we will stop sending you marketing communications but may still send you transactional or service-related communications.

8. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have collected personal information from a child under 13, please contact us immediately so that we can delete the information.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Effective Date” at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your personal information is being used, please contact us at:

Thank you for trusting Chopard Craft with your personal information. We are dedicated to ensuring your privacy and providing you with a safe and secure shopping experience.